FAQ
BLACK BUSINESS OWNER
Business accounts
Yes! Creating an account and claiming your listing/creating a listing is completely free. Business owners also have the option to pay for a package that better advertises their business.
Yes and No. You can add up to 3 listings to a business account but only one listing can be free.
Billing
To add a listing, simply click the add listing button, select a listing type and package and fill out the information requested; the more information included, the better.
No refunds are permitted.
Yes, you can set up autopay at the time of initial purchase or at the time of term expiration.
Your account will be active for 30 days. Within this time we will place a hold on your account and after 30 days it will be downgraded to the free plan, if paid plan isn’t remitted.
If you are a new user:
-In your account you have an add-listing button, feel free to chose this menu item, paying for the package of your choice and filling out the information.
If you have an existing listing:
There is an option to upgrade your existing listing in the business user dashboard.
BLACK BUSINESS SUPPORTER
User accounts
Yes, in fact we encourage you to create an account to get access to your own custom personalizations on the platform. (i.e. bookmarking businesses, favoriting locations, etc.)
Yes, all user accounts are free to create and use.
General
Yes, in fact we encourage you to create an account to get access to your own custom personalizations on the platform. (i.e. bookmarking businesses, favoriting locations, etc.)
Yes, all user accounts are free to create and use.
CONTACT US
Technical Support
Issues with logging in and out, account navigation, payment errors, etc.
General Contact
Press Inquires, Collaborations, Sponsorships, etc., (use technical support form if this is account related)
How can we help?
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Can't Find Your City?
Request to add a market (within the US).
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